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1. Overview

This Privacy Policy (“Policy”) describes how Back Office Boost, a division of Healthy Minds Rx (“Company,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards personal, business, and technical information obtained through our website, platforms, and related services (collectively, the “Services”).

By accessing or using our Services, including through www.back-office-boost.com
or any affiliated portals, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with this Policy, you must discontinue use of our Services.

2. Affiliated DBA Disclosure

Back Office Boost is a Doing Business As (DBA) entity of Healthy Minds Rx. All references to Back Office Boost in this Policy apply equally to Healthy Minds Rx and its legal obligations. Your information may be securely accessed, stored, or processed by authorized personnel across any Healthy Minds Rx service lines, in compliance with applicable laws and regulations.

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3. Information We Collect

We may collect the following categories of information:

• Personal Identifiable Information (PII): Including but not limited to your name, email address, telephone number, and mailing address.

• Business Information: Including practice details, billing records, insurance information, and operational data necessary to provide Services.

• Financial Information: Such as payment details, billing accounts, and transaction history, processed securely through authorized third-party vendors.

• Technical Data: Including Internet Protocol (IP) addresses, browser types, device identifiers, and website usage statistics collected automatically through cookies and similar technologies.

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4. How We Use Information

We may use your information for purposes including, but not limited to:

• Providing, operating, and maintaining the Services

• Processing transactions and delivering billing and insurance support

• Developing and implementing marketing and growth strategies for your practice

• Responding to inquiries and communicating essential updates

• Complying with legal, regulatory, or contractual obligations

• Protecting the security, confidentiality, and integrity of our Services

5. Information Sharing and Disclosure

We do not sell or rent your personal or business information. However, we may disclose your information in the following limited circumstances:

• Authorized Personnel: To employees, contractors, and affiliates with a legitimate business need to perform Services.

• Service Providers: To trusted third parties (e.g., IT providers, payment processors, communication platforms) under binding confidentiality and data protection agreements.

• Legal Obligations: When disclosure is required to comply with applicable law, regulation, legal process, or government request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain personal and business information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law, regulation, or professional obligations.

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8. Your Rights

Depending on your jurisdiction, you may have certain rights with respect to your information, including the right to access, correct, restrict, or request deletion of your personal data. To exercise these rights, please contact us at the information provided below.

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9. Policy Updates

We may revise this Privacy Policy from time to time at our sole discretion. Any changes will become effective upon posting to this website, with the “Effective Date” updated accordingly. Continued use of the Services following such changes constitutes acceptance of the revised Policy.

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10. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact us at support@back-office-boost.com